Question: As a single-educator OSHC coordinator with limited time and a small group of children, how can I keep programs vibrant and responsive with fewer children’s interests to springboard from, and no immediate colleagues to bounce ideas off?

Answer: Listen to families, lean on your peers, and utilise existing resources.

Question: Parents are complaining about a few children with challenging behaviour. How can we encourage them to be inclusive of other families’ children?

Answer: Stay empathetic and respectful

Question: How should we go about caring for babies whose parents request that they are left to cry in the cot without comfort (cry it out) or similar sleep training methods for sleep times?

Answer: Work in partnership with the family